Associate Director - Transformation& Strategy (Makro & Lotus's)

The Transformation Office (TO) team at CP Axtra works closely with senior leadership to drive end-to-end impact: from identifying areas of opportunity and developing needle-moving strategic initiatives to driving large-scale transformation, ensuring that ideas translate into real business results.

• Lead 1–3 high-impact workstreams, with key responsibilities in:

  • Scoping: Partner with business stakeholders to identify key sources of value and define where the Transformation Office can best support.

  • [focus] Supporting: Step in where help is needed most - from strategy development and initiative design to problem-solving bottlenecks and managing escalations, ensuring effective deployment of resources.

  • Challenging: Provide fact-based challenge to raise ambition, pushing teams to consider “what more can we do?” and “how can we move faster?”.

  • Tracking/reporting: Ensure execution stays on plan; conduct root cause analysis and develop mitigation plans where performance indicators are lagging, and develop concise action-oriented report for Senior Executives/Board.

• Lead and present findings and updates in senior management and Board-level meetings.

• Coach and develop team members; setting them up for success.

• Identify additional pockets of value for the Transformation Office to capture e.g. initiatives within or adjacent to existing workstreams.

• Stay connected to other ongoing projects across the company, identifying overlaps, linkages, and implications for your workstream, and steer or course-correct as needed.

• 6-10 years of professional experience

• At top strategy consulting firms (Manager – Sr. Manager / Project Lead / Engagement Manager roles)

• And/or FMCG Industry in Trade Marketing with extensive experience dealing with multiple retailers across Thailand

• And/or Retail Industry in strategy or business development roles

• Ability to see the bigger picture and propose ideas to drive business results

• Ability to prioritize long list of projects / activities and workplan for self / junior team members accordingly

• Ability to distinguish transformative initiatives with day-to-day execution & business-as-usual improvement

• Strong sense of ownership, proactively drives workstreams towards outcomes and results

• Prior experience in retail, consumer goods, e-commerce or related fields preferred

• Strong problem-solving and analytical skills, with the ability to structure complex and ambiguous challenges

• Excellent communication and stakeholder management skills, with proven experience influencing and presenting to senior management

• Comfortable operating in fast-paced environments and pivoting across multiple priorities