Department Manager, PMO (Non-tech)

Driving Strategic Alignment & Governance

• Partner with executives to review, prioritize, and approve all new initiatives, ensuring the entire project portfolio directly supports the organization's strategic vision and financial plan.

• Establish and run the formal governance structure (Steering Committees, tollgate reviews), managing the processes that decide which projects start, continue, or stop.

• Oversee company-wide resource demand for projects (people and budget), identifying and resolving critical conflicts to maximize delivery capacity and prevent over-commitment.

Standardizing Delivery & Quality

• Define and roll out a consistent, effective project and program management methodology (e.g., Agile, Waterfall, Hybrid) used across all departments.

• Select, implement, and maintain the central PMO tools and reporting dashboards, ensuring all teams use standard documents (charters, risk logs) for consistency.

• Conduct regular project audits and stage-gate reviews to ensure initiatives comply with established quality standards and are using reliable data.

• Develop the standard process for consistently identifying, assessing, and escalating high-level risks and issues across the portfolio.

Support, Reporting & Enablement

• Own the collection and analysis of portfolio data. Produce clear, actionable executive-level reports and dashboards that track Key Performance Indicators (KPIs) like schedule, budget, and expected business benefit realization.

• Oversee consolidated portfolio budget tracking, ensuring project spending remains within defined targets and benefits are tracked for realization.

• Bachelor’s degree in Business Administration, Finance, or a related field. A Master's degree is a plus.

• 5+ years of progressive experience in Project, Program, or Portfolio Management.

• 2+ years of dedicated experience managing a PMO function or leading a team of Project/Program Managers.

• Demonstrated success in establishing or significantly maturing PMO processes, governance, and reporting systems within an organization.

• Proven experience working directly with C-level and Executive leadership on strategy formulation and portfolio reviews.

• Expert knowledge of various project delivery frameworks (e.g., Agile, Waterfall, Hybrid) and the ability to tailor them to organizational needs.

• Strong capability in budget management, variance analysis, financial forecasting, and tracking return on investment (ROI) or benefit realization.

• High proficiency in generating and analyzing data using tools like Excel and creating executive-level reports and dashboards using platforms like Power BI or Tableau.

• Ability to translate the organization’s high-level strategic goals into a tangible, prioritized project roadmap.

• Analytical mindset focused on root-cause analysis and proactive risk mitigation at the portfolio level.