Senior Manager - Key Account Management

Identify potential key account customers in your area of responsibility and approach them to become Makro customers .

Identify market opportunity untapped areas to increase sales and margin.

Increase sales/share of market, profit on existing key account customer.

Coordinating with Finance on risk assessment of those potential customer to ensure  zero risk to Makro.

Coordinating with legal on credit sales contract and supporting documents. 

Respond to develop the Sales & Profit and number of valuable accounts as KPI.

Dealing with the Influence and Decision Maker of Key Account Customers to succeed the Top Line and Bottom Line target.

Coordinating with Store Operation team, SGM/CDM/ASDM to ensure effective communication/transaction of customer agreement and expectation to ensure 100% customer satisfaction.

Coordinating with Commercial team, Quality Assurance team to ensure product supply and product quality are within and agreement with Key Account Customers.

Assist Senior Key Account Development to define development strategy for individual Key Account Customers to increase customer spending and loyalty.

Perform any other duties as may be assigned.

Graduated in Business Administration, Management, Marketing, Economics, computer science or related. 

At least 5 years managerial level in sales and Key Account Customers management of HORECA, Hospital, School.

Computer literate, Selling skills, Negotiation skills, Communication skills, Time management, Project management

Have good knowledge in fresh food / import food and able to share information to convice customers.

Strong communication and presentation skills.

Ability to work independently and with cross-functional teams

Demonstrated ability to drive sales through the actions of others

Pleasant, self motivated, well-organized, thorough in number, flexible and result oriented

Have own car preferable. 

Able to relocate to other region in the future.