Department Manager - HRBP Data Analytic

Act as a strategic HR business partner and data-driven advisor to Operations by transforming people data into actionable insights that drive workforce productivity, manpower optimization, and sustainable business performance across Makro stores.

1. People Analytics & Insight Generation

• Lead end-to-end people data analytics (headcount, productivity, turnover, hiring funnel, labor cost, O2O performance).

• Translate data into clear insights and business actions (not just reporting).

• Build predictive models to anticipate workforce gaps, attrition risk, and productivity trends.

• Provide weekly/monthly War Room insights to CEO and Operations leaders.

2. Strategic Workforce Planning

• Design and drive data-driven manpower planning models aligned with sales, store size, and business growth.

• Optimize workforce allocation across functions (e.g., O2O Picker/Loader vs Floor) to maximize productivity.

• Develop scenario planning & simulation (e.g., sales vs headcount vs labor cost).

• Establish workforce planning governance and standard guidelines across all stores.

3. Manpower Productivity & Cost Optimization

• Define and track key metrics such as:

  • Sales/FTE.

  • Labor Cost per Order / per Store.

  • Productivity per role (Picker rate/hour, etc.)

• Identify inefficiencies and recommend structural improvements (reallocation, resizing, automation).

• Drive initiatives to improve labor productivity and cost of labor (COL).

4. Talent & Organization Development Insights

• Use analytics to identify capability gaps and talent risks.

• Provide insights to shape:

  • Next Gen leadership pipeline (SGM, AM).

  • Learning & Development priorities.

  • Succession planning

• Partner with OD to design data-backed organization structures and SOPs

5. Dashboard, System & Data Governance

• Build and enhance HR dashboards (real-time / daily monitoring)

• Ensure data accuracy, consistency, and governance across HR systems

• Leverage digital tools and automation to improve speed and quality of insights

6. Business Partnering with Operations

• Act as a trusted advisor to Operations leaders (SGM, AM, COO).

• Translate business problems into data-driven HR solutions.

• Drive execution and ensure insights lead to measurable business outcomes.

• Bachelor’s or Master’s degree in HR, Business Analytics, Economics, or related fields.

• 8–12+ years in HRBP, People Analytics, or Workforce Planning.

• Strong experience in data analytics, workforce planning, and business partnering.

• Experience in retail, wholesale, logistics, or operations-driven business is highly preferred.

Key Competencies

• Strong Digital & Data Analytics Capability (Excel, Power BI, Tableau, or similar).

• Strategic Thinking & Business Acumen.

• Ability to translate data into business actions.

• Strong stakeholder management with senior leaders.

• Problem-solving and structured thinking.

• High ownership and execution mindset.