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Key Account Manager - Hotel (East/West)

Head Office
B2B Sales

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Responsibilities

  • Identify potential key account customers in your area of responsibility and approach them to become Makro customers .

  • Identify market opportunity untapped areas to increase sales and margin.

  • Increase sales/share of market, profit on existing key account customer.

  • Coordinate with Finance on risk assessment of those potential customer to ensure  zero risk to Makro.

  • Coordinate with legal on credit sales contract and supporting documents. 

  • Respond to develop the Sales & Profit and number of valuable accounts as KPI

  • Deal with the Influence and Decision Maker of Key Account Customers to succeed the Top Line and Bottom Line target

  • Coordinate with Store Operation team, SGM/CDM/ASDM to ensure effective communication/transaction of customer agreement and expectation to ensure 100% customer satisfaction.

  • Coordinate with Commercial team, Quality Assurance team to ensure product supply and product quality are within and agreement with Key Account Customers.

  • Assist Senior Key Account Development to define development strategy for individual Key Account Customers to increase customer spending and loyalty.

  • Perform any other duties as may be assigned.

Qualifications

  • Graduated in Business Administration, Management, Marketing, Economics, computer science or related. 

  • At least 5 years managerial level in sales and Key Account Customers management of HORECA, Hospital, School.

  • Computer literate, Selling skills, Negotiation skills, Communication skills, Time management, Project management.

  • Have good knowledge in fresh food / import food and able to share information to convice customers.

  • Strong communication and presentation skills.

  • Ability to work independently and with cross-functional teams.

  • Demonstrated ability to drive sales through the actions of others.

  • Pleasant, self motivated, well-organized, thorough in number, flexible and result oriented.

  • Have own car preferable. 

  • Able to relocate to other region in the future.

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