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Senior Manager/ Manager - Merchandise (Non-Food)

Head Office
Other

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Special Categories: OTC Drug, Toy & Stationery, Pet Food, Disposables, Small Appliance, Commercial Kitchen Ware, and Apparel.

Responsibilities

  • Lead and manage merchandising and buying activities for assigned product categories, covering assortment planning, sourcing, pricing, and lifecycle management.

  • Conduct market, trend, and competitor analysis to identify commercial opportunities that drive sales growth, margin improvement, and category competitiveness.

  • Work closely with Category, Commercial, and Cross-functional teams to review assortments, identify gaps, and optimize product mix aligned with customer needs and business strategy.

  • Identify, evaluate, and manage suppliers and manufacturers, both local and international, ensuring capability in cost competitiveness, quality, capacity, and lead time.

  • Lead commercial negotiations with suppliers on pricing, MOQs, payment terms, rebates, and commercial conditions to achieve target margin and profitability.

  • Own costing, pricing strategy, and margin management, ensuring competitive retail pricing while meeting financial targets.

  • Manage buying forecasts, order planning, and replenishment alignment in collaboration with Supply Chain and Planning teams to ensure optimal stock availability and inventory efficiency.

  • Coordinate with QA and Regulatory teams to ensure products comply with relevant quality standards, safety requirements, and local regulations.

  • Monitor sales performance, stock movement, margin, and sell-through, and initiate corrective actions on assortment, pricing, or sourcing when required.

  • Support new product introduction and range changes, ensuring timely execution and alignment with commercial objectives.

  • Conduct supplier visits and factory assessments as required to support sourcing decisions and long-term supplier partnerships.

  • Perform additional tasks and strategic initiatives as assigned by senior management.

Qualifications

  • Bachelor's Degree required or related work.

  • 7 - 10+ experience with merchandising and supplier relationships.

  • Result orientation, Good planning and execution.

  • Teamwork & collaboration cross functionally.

  • Strong analytical skills and problemsolving.

  • Computer skills (MS office, advanced excel, Word).

  • Strong buying and merchandising expertise with hands-on experience in sourcing, negotiation, and supplier management.

  • Solid understanding of cost structure, pricing, margin optimization, and commercial trade-offs.

  • Experience in assortment planning, SKU rationalization, and category performance management.

  • Data-driven mindset with ability to analyze sales, margin, stock, and supplier performance.

  • Strong negotiation, stakeholder management, and cross-functional collaboration skills.

  • Ability to manage multiple categories in a dynamic retail or wholesale environment.

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